Umbrella Services for Contractors & Freelancers

We make contracting straightforward and simple

Cloud9 Umbrella is led by industry experts with hands-on experience to make contracting transparent, easy, and compliant for all contractors, freelancers and agencies. We provide on-shore, compliant PAYE payroll and employment services and our team specialise in tax compliance, payroll, admin, client services, and HR. We work hard to provide a service you’ll love and are proud to offer our clients a market-leading, personal service. Having successfully supported thousands of happy contractors over the years, we are well equipped to take care of your needs.


Employee rewards & benefits

Through our benefit scheme, we provide you with different online and in-store offers, discounts and unlimited savings from top retail brands!

No sign-up or termination fees

There are no hidden costs with us – we don’t charge set up costs or exit fees!

Dedicated Contractor PA

We’re with you every step of the way. Whatever you need, your PA will be on hand to provide help, support, and assistance.

Fixed price structure

With our fixed margins, you always know how much you pay us, no matter what you’re earning! This covers all your employment insurances and admin costs too.

100% compliant

We undergo regular external audits and our accreditations by key industry bodies and regulators ensure we operate correctly within all Government legislation.

Payroll run twice a day

Our payroll is run twice a day, five days a week via Faster Payments. We process same-day payments and notify you as soon as your funds have been sent!

Free Consultation

We offer a free consultation with one of our industry experts, to give you the best possible advice on whether you’re suited for an umbrella model or PSC route.

Online portal

Keep track of your receipts whenever and wherever using our 24/7 online portal for self-assessment or P87.

Limited Company

Want help setting up or running your Limited company? Our partner firm, K&B Accountancy Group is what you’re looking for. For more information visit

Our affiliates

Profesional Passport Umbrella
Profesional Passport onshore
Bauer & Cottell
Freelance Supermarket – no.1 Umbrella
Umbrella Companies
Contractor UK

What our clients say

  • “Just want to say thanks. This is such a refreshing change that Cloud9 are so professional.  My last Umbrella company were horrendous so this is a very welcome change.”

    Susie (Contractor)
  • “My experience with you and your colleagues at Cloud9 has been a positive one, and I’d definitely recommend you to anyone moving into the contracting space.”

    Sam (contractor)
  • “So impressed with how fast and easy it is to work with Cloud9. I love that everything is electronic with no paperwork. And I get a text when my pay has gone in. Great stuff.”

    John (contractor)
  • “Many thanks for the excellent service Cloud9! I will be using you again and recommending you to all my friends. Straight As and big thanks!”

    Mark (contractor)
  • “Thank you all so much for your help and support over the last three years, you have made my life as a contractor so much simpler. I will be sure to recommend you to all my friends!”

    Debbie (contractor)
  • “Thanks so much for going the extra mile to ensure that my contract is up and running and that I get paid on time. I really appreciate it.”

    Kemi (contractor)
  • “May we take this opportunity to thank Natasha and Cloud9 for delivering a highly efficient service to date which has been impeccable. We will certainly advise any further contractors and associates to sue your service in the future.”

    Kris (agency)
  • “You are still our number 1 umbrella company.” 

    Martin (agency)
  • “The service is excellent. They have been knowledgeable, helpful and flexible. We interviewed a large number of companies for our Umbrella PSL and are happy we’ve made the right choice with Cloud9.” 

    Nicola (agency)
  • “Thank you for your truly exceptional service over the past five months. I will be sure to recommend you to anyone requiring an umbrella company.” 

    Alex (agency)
  • “Our team is always impressed with how you deal with contractors and invoices as well.” 

    Charlotte (agency)
  • “We have worked with Cloud9 for a few years. We currently have them on our PSL for our contractors. Cloud9 has provided both ourselves and our contractors with a professional service and their customer service has been second to none.”

    Kelly (agency)